FAQ

Frequently Asked Questions

Find answers to common questions about Study Unlock.

Q. Usage time is not updated.

A. Please confirm ScreenTime permission and monitored apps/categories.

Q. The Shield screen does not appear.

A. Ensure monitoring is started and the target apps are selected.

Q. Can I set a bonus time limit?

A. Yes, parents can set per-challenge and daily caps.

Q. I forgot my passcode.

A. Use device authentication or contact support for guidance.

Q. Can I remove ads?

A. Currently the app is free with ads. Future options are under review.

Q. Is data sent outside the device?

A. Usage data is stored locally. See the privacy policy for details.